Delivery & Returns Information

Chosen Day Free Delivery

Our delivery approach is simple - delivery on a day that suits you. In the checkout, we have a date calendar that allows you to pick a day that suits you best, then we'll deliver on that day.

Please note - our delivery is a one man service and large items may require assistance to unload. Most items will be delivered kerbside, in multiple boxes on a pallet.

Returns

For peace of mind, we offer free returns for upto 30 days after purchase! As long as you return the goods (via a free collection service offered by Direct Outdoor Living) in an unused condition and in original packaging, we can give you a full refund!

Please note - refunds will be processed after inspection of returned goods in order to ensure unused condition.